Ravy
Support Lead
2 min read
·
10/24/2020
audio
laggy
troubleshoot
No one likes laggy audio, but sometimes it happens when listening to bots on Discord. Here are some possible solutions on how to fix it.
First, check your internet connection. Discord has an inbuilt way to monitor your last and average ping to their voice servers. In the bottom left corner, just click on "Voice Connected" and verify that your ping is behaving stably (if the red graph is stuttering a lot that means it's not stable!) and the last as well as the average ping are below 250 milliseconds
. If any of these indicators show that your connection is bad you should check your Wi-Fi/LAN connection and make sure no other programs are using up bandwidth. Sometimes, restarting your router also gets rid of latency problems.
So your internet connection doesn't seem to be the problem. In almost all cases where Hydra is lagging, Discord is having temporary issues with their voice servers. Normally, Discord will just restart them at some point. But in the meantime, you can switch to a different server near you. In order to guarantee a smooth user experience we made a custom command for that! Just paste .fix
in any text channel and wait for Hydra to cycle through a few voice servers to find a stable one.
If that doesn't help, you should follow the steps below to manually switch to a different server region.
You might need to try multiple different regions to find a suitable one.
After following these steps you should finally have a lag-free audio stream again. If this is not the case, please join our support server and check the #status
channel for any ongoing incidents. If you can't find anything in there please get in contact with one of our support members.